Frequently Asked Questions
GENERAL FAQ
What are your hours of operation
Mon - Fri 8am - 9pm
Sat - Sun 8am - 8pm
What time is the last wash?
1 hour before closing.
Where are you located?
837 Westmore-Meyers Rd , Lombard IL 60148.
In the strip mall where the Lombard DMV is located, next to the ACE hardware store.
Do you accept Credit Cards?
Yes, we accept all major credit & debit cards for our drop off and delivery services. However all of our self-service machines are coin operated at the moment.
What cards do your machines accept?
All the washers and dryers are coin operated at the moment, but we do have coin changers on the premises. We are working on bringing in a new convenient card system soon.
Do I need to bring my own quarters?
We have 4 different bill & coin changers available for your use, but you can definitely bring your own quarters too.
Do you have a Lost & Found?
Anything that is left in the washer or dryer gets put in the lost & found basket located at the back of the laundromat. We keep it for up to 30 days. Anything not picked up will be donated to our local Good Will.
Do you have Wifi?
Yes. Here is the password : 0123456789
What if I need assistance?
Our laundromat is fully attended. Simply ask one of our friendly attendants for assistance.
How much laundry should I put in the Washers & Dryers?
We generally recommend filling the WASHERS - 75% capacity and the DRYERS - 50% capacity to ensure best quality wash & dry as possible.
What are your washer prices?
Top Loaders - $2.50
20 pound washers - $3.00 and up
30 pound washers - $4.25 and up
40 pound washers - $5.25 and up
50 pound washers - $6.25 and up
80 pound washers - $9.00 and up
What are your dryer prices?
30 pound dryers - initial quarter = 8min and each consecutive quarter = 6min
45 pound dryers - initial quarter = 4 min and each consecutive quarter = 3min
When is the best time to come?
Weekdays are your best bet. Our slowest days are Tuesday to Thursday.
DROP OFF/ WASH FOLD/ Delivery FAQ
Do you offer Drop off / Wash & Fold Services?
Yes! We offer same-day, next-day, and 2-day return options to make sure your clothes are delivered to you when you need them.
How does Wash & Fold work?
Simply bring in your dirty laundry and we will weigh it in-store. You will be charged by pound unless it's per item charge items such as comforters, pillows, blankets, mattress covers, etc.
We will provide the detergent and softeners unless instructed otherwise.
Are my clothes washed with other people's clothes?
No, we do not combine laundry loads. Every order is washed separately.
How do I schedule a pickup?
Simply register and schedule a pick up at our website and we will do the rest. To get started click here.
How will I be billed for pick up and delivery?
We will bill your credit card and send you an email invoice once the order is completed.
How do I create a commercial account?
Commercial accounts are evaluated on an individual basis. Please call us at (630)-953-1220 or email us at melody3791@gmail.com for more info.